Refund and Returns Policy

At ISHTAR, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.

Returns

You may return items within 7 days of receiving your order, provided the following conditions are met:

• The item must be unused, unworn, and in original packaging.

• Tags and labels must be intact.

• Proof of purchase (e.g. order number or invoice) is required.

To initiate a return, please contact us at Ish2025tar@gmail.com with your order number and reason for return.

Non-Returnable Items

The following items are not eligible for return or refund:

• Sale or discounted items

• Accessories (e.g. jewelry, scarves)

• Items that show signs of use or damage

• Customized or personalized orders

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original payment method within 5-10 business days.

• Shipping charges are non-refundable.

Exchanges

We offer exchanges for size or item replacement within the 7-day window. Please email us with the details, and we’ll guide you through the process based on stock availability.

Shipping Returns

You will be responsible for covering the shipping costs to return the item. We recommend using a trackable shipping service to ensure safe return delivery.

Need Help?

For any questions related to returns or refunds, feel free to reach out:
📧 Email: Ish2025tar@gmail.com